Product Demo
Calabrio Data Management
Watch the demo to find out how to break down data silos in your contact centre.
BUSINESS INTELLIGENCE FOR THE MODERN MULTICHANNEL CONTACT CENTRE
Do you want to make it easier to understand the insights buried in your customer-centric data? Your contact centre is the front line of customer feedback but so far, your contact centre data has been difficult to get at and combine with other customer-centric data from across the business and share to other departments, despite its tremendous value. Calabrio Data Management can help by breaking down data silos and ending the headaches of patching together vendor-, vertical- or data specific reporting products.
If you are a current Calabrio customer already using the built-in Data Explorer, you will find the user experience with Calabrio Data Management very similar, making it even easier to level up your contact centre reporting
Watch the demo to learn how Calabrio Data Management can help you:
- Simplify complexity and drive value in your contact centre and across your organisation
- Integrate any data source, any data structure, any vendor—anywhere
- Automate data collection and analysis with pre-built reports and intuitive ad hoc reporting—no data scientist required
- Collaborate and share better data to drive better decision-making across the business