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See Calabrio ONE in action

Enterprise grade WEM for Genesys Cloud

Best Cloud Contact Centre meets best Cloud WEM

Selecting the best solution isn’t always a one-size fits all approach. Every contact centre is unique. This is why Calabrio ONE is the workforce engagement solution of choice for Genesys Cloud customers across the world.

Whatever your contact centre size or complexity, Calabrio provides unparalleled functionality, interoperability, and scalability. Our solutions integrate seamlessly with Genesys and your existing technology solutions to deliver exceptional performance, efficiency, and experiences.

Welcome to the first, true-cloud WEM/WFO suite for Genesys.


If you would like a custom demonstration of Calabrio solutions specific to your needs, please contact us.

Watch a preview of the newest version of our workforce optimisation suite.