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What Does It Take to Become a Leader?

Learn about the nine WFO providers that matter most and find out how they were ranked by Forrester Research.

Looking to See How Contact Center WFO Vendors Stack Up Against Each Other?

Calabrio is proud to announce we’ve been named a Leader in the Workforce Optimization Suites Wave Report by Forrester Research, Inc.

In the report, Forrester evaluated 39 criteria categorized by current offering, strategy and market presence. Calabrio’s top-ranked categories included: interaction recording, performance management, customer satisfaction, corporate strategy and supporting products and services.

Download the new Workforce Optimization Suites Wave Report today to see Forrester Research's full comparison of the top nine WFO providers.

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