Teleopti WFM wird Teil des Calabrio One Portfolios und bringt einige spannende Neuigkeiten und Möglichkeiten mit sich. Während des Webinars lassen wir die auf der C3 vorgestellten Themen Revue passieren, wobei der Fokus auf Verbesserungen und neuen Funktionen für unsere Kunden in Deutschland, Österreich und der Schweiz liegt.
Stefan is Strategic Account Manager D-A-CH at Calabrio. There he is responsible for the areas of customer success, customer loyalty and customer growth. With over 24 years of experience in project management, he was involved in the handling and administration of national and international projects – 22 years of which in the customer contact center and professional services area.
Andreas is Sales Engineer D-A-CH at Calabrio. There he is responsible for the pre-sales area in Central Europe. With over 20 years of experience in consulting and professional services, he has been involved in the implementation of national and international implementation and consulting projects – 15 years of which in the field of workforce optimization.