Webinar on Demand

Creating The Customer Experience Your Customers Want

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Hear Brad Snedeker, Director of Innovation at Calabrio highlight the importance and necessity of creating impactful and memorable customer experiences, no matter the brand. Watch this Webinar On-Demand to learn: 

  • Three challenges customer-centric organizations are generally facing
  • What today's consumers want from the CX
  • How to adopt a more thoughtful and customer-centric approach to technology


About the Speakers

Brad Snedeker, Director of Innovation

Brad Snedeker is the Director of Customer Advocacy at Calabrio. With over 20 years in the industry, Brad has extensive knowledge of the contact center space. As Calabrio’s head of Customer Advocacy, he works directly with users to teach and develop new and innovative techniques to implement customer engagement and WFO best practices.