Creating a Gamification Strategy to Engage Employees Near and Far
Gamification can be implemented in almost any situation, but using the right strategy for your contact center can make it much more effective.
In this session, Calabrio's Dave Hoekstra will discuss strategies for creating and maintaining a solid gamification program to keep employees motivated, engaged, and productive.
Watch this webinar on-demand to learn:
How to create and implement a gamification strategy
Why gamification works in a contact center environment
How to maintain an effective gamification strategy
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work models—and it gives our customers precise control over both operating costs and customer satisfaction levels. Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Customers choose Calabrio because we understand their needs and provide a best-in-class experience, from implementation to ongoing support.