Gamification can be implemented in almost any situation, but using the right strategy for your contact center can make it much more effective.
In this session, Calabrio's Dave Hoekstra will discuss strategies for creating and maintaining a solid gamification program to keep employees motivated, engaged, and productive.
Watch this webinar on-demand to learn:
- How to create and implement a gamification strategy
- Why gamification works in a contact center environment
- How to maintain an effective gamification strategy
