Webinar On Demand

Bring New Life to Your Contact Center

Fill out the form to watch the Webinar.

Mary Moilanen, Business Intelligence Consultant at Calabrio, shares why you should keep your reporting functions streamlined and relevant to fully impact your business.

Learn how to:

  • Keep your reporting process relevant to the business and ask yourself why that report is being created
  • Automate your efforts with new tools to bring all relevant data to light in a single space
  • Spot zombie reports within your midst and take care of them appropriately

 

About the Speaker:

From custom reporting to data visualization, Mary’s work as a Business Intelligence Analyst helps users transform data into actionable insights. She takes pride in creating solutions that enable users to quickly and easily find value in their data, regardless of their level of analytical expertise.

With a previous career in Actuarial Science, Mary is comfortable working at the intersection of business and technical users, and enjoys finding ways to satisfy the needs of different audiences.