Watch as a Calabrio customer shares why Calabrio Customer Connect is the must-attend event for discovering new ideas to improve your contact center.
Calabrio Customer Connect is the perfect place for learning about best practices and new trends in customer and employee engagement, but with nearly 80 breakout sessions over two-and-a-half days, how do you maximize your time? Preparation is key!
C3 veteran Josie Trimnal from Grand Canyon University shares her tips for extracting maximum value at C3.
During this on-demand webinar you’ll learn:
This is a must-watch webinar for anyone already registered for C3, or anyone who wants to learn more about why they should attend.
Operations Quality Analyst
Grand Canyon University
Josie Trimnal is an operations quality analyst at Grand Canyon University with ten years of experience in higher education. Her current focus is the administration of and engagement with Calabrio solutions throughout her organization. Josie’s effective communication and leadership skills have been fundamental to improving and implementing changes to organizational processes and goals within various departments. Her knowledge and expertise have allowed her to successfully expand the understanding and use of quality management to create organizational success.