Calabrio Workforce Management helps you manage all aspects of staffing – planning, managing and reporting.Easy to implement, easy to learn and maintain, the solution provides fast access to the insight schedulers need to balance the needs of agents and customers.
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Let’s talk motivated employees. That’s Calabrio Workforce Management.
Find freedom with more accurate forecasting, better performance tracking, stronger adherence, and giving your team a more active role in staffing for customer service excellence.
See how to empower your agents and drive great results within your call or contact center.
100% of organizations saw a return on investment in 24 months or less after deployment.
Admins, end-users, and business users all agree Calabrio is easy to use and easy to onboard.
Customers agree their support requests are always handled quickly, efficiently, and professionally.
89% of Fortune 500 organizations are likely to recommend Calabrio to a colleague or friend.
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